Refund policy

ALL SALES ARE FINAL
All purchases made from North Stag are final sale. We do not accept returns, exchanges, or change-of-mind cancellations after an order has been placed.

Please review product descriptions, sizes, scents, quantities, and shipping information carefully before completing your purchase.

If your order arrives damaged, defective, incorrect, or incomplete, please contact us promptly at info@northstag.ca with your order number and photos of the item and packaging. We will review the issue and provide an appropriate resolution where required.

Nothing in this policy limits any rights or remedies that cannot be excluded under applicable consumer protection laws.